Outsourced IT Consulting Services

We’re here to provide your small business with all facets of IT service and support.  We are your personal IT department, and that means you can focus on the details of operating your business and leave all the IT specifics to us.

 

We’ve got twenty years’ experience meeting the IT needs of a variety industries, including medical, dental, health insurance, commercial real estate, property management, restaurant, non-profit, environmental engineering, and recreational sports.

We’ll guide you every step of the way providing ongoing support (on-site and off-site) to keep things running smoothly and problem-free on your end. Whenever a question or problem arises, we’re here for you with expert solutions, fixes and recommendations.

CURRENT IT AUDIT

1

We’ll evaluate your business risk and make recommendations that fit the needs of your small business according to your:

  • Systems
  • Processes
  • Infrastructure

IT NETWORK DESIGN AND ARCHITECTURE

2

We’ll strategically put into place all the IT pieces you need to optimize your small business reach, productivity and profit.

  • Cabling
  • Switches, Firewalls, VPN
  • Computer Network
  • Network migrations and replacements
  • Servers: local, cloud and hybrid
  • Cloud Solutions
  • Internet
  • VOIP Solutions
  • Surveillance & Card Access Systems
  • Site and network documentation

VENDOR COORDINATION AND MANAGEMENT

3

We’ve aligned with the most trusted and recognized names in the IT industry. That means we’ll bring together the best services effectively solve your small business needs.

  • Comparison

We perform extensive research to discern the exact services you need and how to fit them into your systems, process and budget.

  • Recommendation

Then, we clearly communicate to you how these services fit the into the IT plan we’ve devised for you.

  • Liaison

While we build a strong, trusting relationship with you every step of the way, we’ve also built trusted collaborations with all our vendors. This means you can trust our recommendations about their quality and effectiveness.  It also means that we’ll answer all the questions you have and resolve any issues that arise in respect to your vendors and their services.

4

INDUSTRY SPECIFIC SOFTWARE ANALYSIS, MANAGEMENT & UPGRADES

We evaluate business software to fit your specific industry, goals, usage, data base, platforms, and cost parameters. Or, we’ll work with your existing vendors to implement and manage your solutions.

  • Comparison
  • Recommendation
  • Installation
  • Management and Upgrades

EQUIPMENT RECOMMENDATION AND ACQUISITION

5

We research the multitude of options to fit all of your software and hardware needs.

  • Business and Workgroup Software
  • Local Servers: co-locate, cloud and hybrid servers
  • Desktops, laptops, tablets, smart devices and phones

BACKUPS AND RECOVERY

6

We have a variety of options for protecting your data including local, off-site, cloud, disaster recovery. We’ll guide you through the best options for handling your increased storage demands to streamline your day to day operations and give you peace of mind.

 

  • Dual protection - Enhances your local backup plan with an additional redundant offsite or cloud plan.
  • Accessible - Easy access and availability from anywhere in the world.
  • Reliable - large scale recovery anytime and anywhere.
  • Secure - Encrypted data transfer.
  • Cost-effective - We recommend the best storage plan to fit your needs.

NETWORK MANAGEMENT

7

Networks management solutions specific to your industry needs:

  • Remote and onsite management and support
  • Remote access
  • Remote office
  • Network security services
  • Process and Work Flow Implementation
  • File Management

8

NETWORK SECURITY

Your network security is critical to the health of your business and it’s an integral part of the IT support TechKnowledge Solutions provides. We work closely with you to create a strategy to protect you from outside threats and to follow all the security regulations your business and industry demand.

  • Anti-Virus, Spyware and Malware Protection

We’ll provide you with cost-effective and strategic solutions to eliminate outside threats.

  • E-mail Security and Encryption

Specialized and secure e-mail products

  • Website Filtering

To prevent employee and customer access to inappropriate or destructive website content.

  • Firewalls and Access Management

Maximum security options

  • Network Vulnerability Corrections

We’ll audit your network and give recommendations to correct any weak spots.

WIRELESS OFFICE AND VENUE DESIGN SOLUTIONS

9

Wireless solutions to meet your needs:

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PROJECT BASED STAFFING

10

  • We provide short-term project-based IT staffing and management to bridge the human resource and technical gap between your staff project workload and project completion.
  • We act as an HR liaison to interview, hire, and oversee employees and extra projects.

Contact:

guide@techknowledge.biz

303-221-4247

© 2015 TechKnowledge Solutions